EN
SEARCH
  1. Home
  2. Sales Service

Sales Service

Sales-service-banner3

Support for Your Project & Business

Whether you are furnishing an office or sourcing furniture for your business, M&W helps you coordinate product choices, customization and order details.

  • Office Project Support

    • Space
      Planning
    • Furniture
      Coordination
    • Project
      Quotation

    Start with your office floor plan, team size and the way you want the space to work. M&W helps you plan workstation layouts, select furniture and coordinate colors and finishes with your office style and brand identity. CAD layouts, 3D renderings, VR previews and an itemized project proposal help you review the details before ordering. Once the proposal is approved, M&W prepares production drawings and supports manufacturing, shipment and installation with manuals and assembly animations.

    office-project-support2

  • ODM Manufacturing

    • Product
      Selection
    • Custom
      Specifications
    • OEM / ODM
      Support

    Whether you are selecting furniture for a showroom, expanding your product range or sourcing for upcoming projects, M&W helps you choose products that suit your market and purchasing needs. Explore sizes, materials, finishes and configurations, with OEM/ODM options for your brand. Where samples are needed, M&W works with you to review the details and agree on adjustments before production. Product specifications, drawings, quantities, packaging and order terms are confirmed together, with progress updates to help you plan your next steps.

    ODM2

Customization Options

Shape your office furniture around your space, brand and the way people work. M&W helps you coordinate sizes, configurations, materials, colors and accessories, with branding and packaging options for your business needs.

  • Size2

    Sizes That Fit Your Space

    Adjust desk widths, depths and partition heights to suit your office layout. M&W helps you review available dimensions against room measurements, circulation routes and daily use, so the selected furniture fits comfortably within your space.

    size
  • configurations

    Configurations for Your Team

    Plan individual desks, shared benching or cubicle arrangements around your team size and working style. M&W helps coordinate workstation groupings, screens and storage to balance communication, privacy and the space each person needs.

    configurations2
  • Materials-finishes1

    Materials & Finishes

    Choose materials and finishes that suit the look and everyday use of your furniture. M&W helps you compare available desktop surfaces, screen materials and upholstery options, considering texture, maintenance and budget. Samples can help you review the details before confirming your selection.

    Materials-finishes
  • colors-1

    Colors That Reflect Your Brand

    Let your brand help guide the colors of your space. M&W uses your logo, brand palette and the purpose of each office or commercial area to coordinate furniture colors and finishes. From desktops and frames to screens and upholstery, the combinations help express your brand’s culture in a way that feels natural to the space.

    colors-2
  • Functions

    Functions & Accessories

    Choose practical details that support different work habits and make everyday tasks easier. M&W helps match cable management, power access, desktop accessories and storage to how people use their workstations. Keeping equipment connected and essentials within reach helps users work more conveniently and efficiently.

    Functions-accessories
  • Branding1

    Branding & Packaging

    For furniture supplied under your brand, discuss logo placement, product labels and packaging requirements with M&W. OEM/ODM options are reviewed alongside your product specifications, order quantities and shipping needs, with the agreed details confirmed before production.

    Branding-packaging

From Your First Idea to Installation

Follow your office furniture project through six clear steps. M&W helps you develop the proposal, confirm the details and coordinate production and delivery, with guidance to support installation.

Step1
section3-1-icon
STEP 01

Share Your Requirements

Share your floor plan, furniture needs, quantities, preferred style, budget and project schedule with M&W.

Proposal-quotation
section3-2-icon
STEP 02

Proposal & Quotation

Review furniture selections, layout options and an itemized quotation, with adjustments to suit your project.

Sample-approval
section3-3-icon
STEP 03

Sample Approval

Review samples where needed, then confirm materials, finishes, dimensions and drawings with M&W before production.

Mass-production
section3-4-icon
STEP 04

Mass Production

M&W manufactures your furniture to the confirmed specifications and shares progress updates throughout production.

Quality-inspection
section3-5-icon
STEP 05

Quality Inspection

Materials, components and finished furniture are checked against the agreed specifications before packing and shipment.

Global-delivery
section3-6-icon
STEP 06

Global Delivery

M&W coordinates packing and shipment, with installation manuals, assembly animations and remote guidance to support setup.

Support Through Delivery & Beyond

From checking your furniture to preparing shipment and supporting installation, M&W helps you manage the practical details that bring your order into everyday use.

  • Quality Checks & Trial Assembly

    • Material, dimension and finish checks
    • Trial assembly before shipment
    • Assembly photos or videos for your review

     

     

    M&W checks your furniture against the confirmed specifications and carries out trial assembly before shipment to verify fit and assembly. Photos or videos of the assembled products are shared with you, helping you see how the furniture comes together before it arrives.

    Quality-checks

  • Packaging Organized for Your Project

    • Package labels by floor and area
    • Product line drawings on packaging
    • Coordinated loading and shipping arrangements

     

     

    Find the right furniture without opening every package. M&W labels packaging by floor and area and includes product line drawings so your team can identify the contents at a glance. For a large office or an entire building, this helps organize distribution, unpacking and installation, alongside coordinated loading and shipment.

    Packaging-organized

  • Installation Guidance & After-Sales Support

    • Detailed installation manuals and animations
    • Remote guidance and on-site support when needed
    • Assistance with missing parts and product issues

     

     

    Detailed installation manuals and assembly animations guide your team through each step. M&W provides remote technical support during installation and, when needed, can arrange for a technical team to guide the work on site. Support continues after setup, with assistance for missing parts, damage or product issues.

    Installation-guidance3

Manufacturing Behind Your Project

From a single office to a large workplace project, your furniture needs a production team that can bring the details together. M&W’s manufacturing facilities, in-house material production and coordinated workshops support different product types, quantities and custom specifications. With production planning and quality checks based on your confirmed order, M&W helps carry your furniture choices through to finished products ready for shipment.

  • 120,000

    Manufacturing Facilities

  • 40,000

    Workstations per Month

Manufacturing-behind-your-project

Discuss Your Project

Let’s Plan Your Next Office Project

Share your floor plan, furniture list or initial ideas with M&W. Whether you’re furnishing an office or sourcing for your business, M&W helps you explore suitable products, layout options and a quotation tailored to your needs.

Let's-plan

FAQ

We've grouped the questions by categories to make it easier for you to find the answers you're looking for.If you don't see an answer to your question, please contact us

  • Yes. M&W can arrange samples to help you review materials, colors, finishes and, where needed, the product’s construction and function. Share the products and details you want to check so M&W can confirm the sample scope, preparation time, fees and shipping arrangements. Any agreed changes are recorded before the bulk order is finalized.

  • Before production, you will review the product models, dimensions, quantities, materials, colors, finishes and relevant drawings. For office projects, this also includes the furniture layout and workstation configurations. M&W brings these details together with the quotation and order terms for your confirmation, so production follows the agreed specifications.

  • Contact M&W as soon as possible with the details you want to change. The available options depend on whether materials have been purchased or components have entered production. M&W will check the order status and explain any impact on cost and timing. Revised specifications and drawings need to be confirmed before the changes are carried out.

  • Share your required installation or opening date early, along with the delivery location and order requirements. M&W can work back from that date to discuss time for specification approval, samples where needed, production, shipping and installation. The agreed schedule should also allow for destination customs clearance and local transport.

  • M&W shares production progress updates and checks the furniture against the confirmed order specifications. Before shipment, trial assembly is carried out to verify component fit and assembly. Photos or videos of the assembled furniture are shared with you, allowing you to review the results before the products are packed for shipment.

  • M&W labels packages by floor and area and includes product line drawings on the packaging. Your team can identify the furniture inside without opening each package, then distribute it to the corresponding location. This helps organize receiving, unpacking and installation for large offices and projects across multiple floors.

  • Yes. M&W provides detailed installation manuals and assembly animations, with remote technical guidance for questions during installation. When the project requires it, a technical team can also be arranged to provide on-site installation guidance. The scope, timing and any related costs of on-site support are agreed in advance.

  • Take photos of the package label, the affected product or part, and any visible packaging damage. Send these to M&W with your order details and the quantity affected. Keep the relevant packaging while the issue is reviewed. M&W will help identify the item, check the cause and coordinate a suitable solution, such as replacement parts or repair guidance.