Steelcase Work Better Design Special Thetruth about hybrid offices





Hybrid working isn’t just about whether employees are working in the office. As long as the location

of people's work changes, we will need to rethink the way we work including office baselines, office

processes, office habits and corporate culture.


Employees, businesses and society need time to adapt to new changes. But emerging models reveal

to us how people are working now and where they are headed.



01# Most people work in the office most of the time




02# National Culture


Is there a relationship between national culture and the implementation of teleworking? Countries

that value individualism (with a strong focus on individual needs) have a high prevalence of

telecommuting. In countries like China that advocate collectivism, they value group harmony and

almost all work in the office.



03# Differences in hybrid office


Different companies adopt hybrid systems differently. Small and medium-sized companies in small

and medium-sized cities prefer to have employees work on-site. Large companies located in large

cities where employees work on computers have a higher proportion of hybrid or remote working.





04# Leaders and Generation Z employees are more

willing to come to the office to work




05# Employees feel tortured, so job satisfaction decreases




06# Most people work in the office most of the time


07# Employee needs






It’s clear that employee attitudes toward hybrid working vary from person to person, depending on

where they live, what they do, and their employer. But no matter how far we go to implement hybrid

working policies, it is subtly changing the way we work.


The data reflects the feelings of many employees: Faced with such a volatile environment, employees

are still suffering even though they have more flexible work arrangements than before. What measures

can be taken?


Employees say they come to the office for teamwork and social interaction. However, research shows

that employees also want offices with space to work alone, privacy to support focused work, or access

to more high-tech gadgets. Many people say they would work in the office more often if they had their

own dedicated area, but companies are planning coworking spaces precisely to make the most of their

offices. Employees want to have more autonomy and participate in deciding what kind of office

experience they create.


At the same time, leaders are under pressure to deliver results, improve innovation and profitability.

Sales Force CEO Mark Benioff found that new hires were less productive. He wondered: "How do we

subtly convey the company's message to new employees if there is no office culture?" Whether it is

office policy, corporate culture or other factors, leaders know they need to take immediate action.